Wednesday, 1 October 2014

Ask the Hosk - I have passed MB2-703 should I take the equivalent CRM 2011 certification

The Question

I have passed MB2-703 (CRM 2013 Customization and Configuration Certification), should I take the CRM 2011 certification

Hosk Answer

This conundrum is puzzled by many people and is a common question. Once you have passed one certification, you are buzzing and ready to pass another, it would seem logical to pass an exam which would be very similar in subject matter.

But personally I wouldn't bother taking the CRM 2011.  

CRM 2011 and CRM 2013 customization exams are very similar.  In CRM 2013 there are some different questions on the new CRM 2013 functionality but the core of the exam is the same.

I would say it would be more beneficial to study for another CRM 2013 exam - applications or extending (if you are a developer) rather than studying for the CRM 2011 customization certification.

Studying for other CRM 2013 certifications will be valuable to employers and will show you have knowledge of more areas in CRM 2013.

It might be beneficial to get more CRM 2013 experience, using the new features in CRM 201.  I would target the CRM 2013 functionality I had no/little experience using rather than focus on certifications.

Certifications and theoretical knowledge are extremely useful and recommend everyone obtain certifications relevant to your role, but practical experience is vital when you need to use the functionality on a customer project.

Do you have a question

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