Wednesday, 8 October 2014

Ask the Hosk - What CRM 2013 Certification should I take?

I received a question about one of my favourite subjects, CRM Certification.  I always encourage people to get certified because I think it gives them an in depth and broad knowledge of CRM.   It gives the person something to take into their yearly review.  On with the question



I have been working in CRM about 3 to 4 years. (customization and development) Now I want to have certifications of CRM. 

Can you please let me know for which papers should I go first. MB2-703 or there is any other also..

Also can you please share what type of questions are most frequent in paper or in which pattern should a prepare for paper??




I would recommend you study the MB2-703 Customization and configuration certification.  If you have been working in this area for the last 3/4 years you should have a good knowledge of most of the content on the exam.

You will still need to study for the exam because it will require you to know exactly the right option because there are a lot of questions where the answers are all quite similar with only small differences, so you have to know how the functionality works precisely.

The best material to study for the exams is the Microsoft MOC's, these are free to people who work for Microsoft Partners.  You can get it here 

I would also recommend the resources I have made 

There are blog posts, videos and some test questions for you to practice.

I'm not sure what questions appear most frequently and this could change, so my advice would be study for the certification.


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